1 reviews | Active since Jul 2023
Sooo FRUSTRATED 😡
I would give 0 if it was possible. Stadio cares about money and money only. I paid full fees during registrations hoping for a smooth sailing but instead everything is just a mess.
I wrote a sit in exam, Results were out,My mark was F . Luckily I had access to my portal so I could check what was the issue. Only to find that my exam mark was never recorded to start with. I sent emails to my lecturer (who is trying) and the examinations department and well as qdesk(very useless by the way) The send me back the very same statement that has incorrect marks. I have been running around for over 2 weeks now, called head office. They cut my call. NO RESPONSE FROM EMAIL, NO RESPONSE FROM CALL. Mind you SECOND SEMESTER is starting in 2 days
What makes me even more frustrated is that, should I have not paid my fees, they would’ve withheld my incorrect results from me and they would probably want me to PAY for either remark supp or whatever EVEN THOUGH they’re the the ones ***********.
1. There is no contact person. I waited hours and hours to be assisted by an agent , only for the agent to hang up on me more than once. I literally spent my entire day on a useless call.
2. Tickets closed without resolution. Stadio is so quick to close ”Resolve” tickets with a mediocre response, no proper assistance whatsoever. Just a lousy response. 3. No one takes you seriously , worse if you didn’t pay full amount. Stadio’s incompetence is mind blowing.
Please accept our sincere apologies for the experience you have had. We have escalated your complaint to be investigated further. You will be contacted by STADIO.
Sincerely, The STADIO Team
Best regards,
Please accept our sincere apologies for the experience you have had. We have escalated your complaint to be investigated further. You will be contacted by STADIO.
Sincerely, The STADIO Team
Best regards,
