Shocking communication, worst service I've ever experienced

I app**** to Embury in January after speaking to a very helpful student advisor. I never received confirmation of my application from him after phoning and emailing him numerous times. I then app**** on the website to make sure that my application went through, and also never received confirmation of my application. Since then, I have phoned every single contact number available to this university and 99% of the time they don't answer, they simply cannot help you or they transfer you to someone who doesn't answer. This is absolutely pathetic and infuriating. I have paid the application fee and was really looking forward to beginning my PGCE through Embury and now I have lost hope that I will even be able to study this year. This is the worst service I have ever experienced (worse than UNISA).