Reply please

Am currently a student at stadio, and am glad that i have studied with this institution my communication has improve. But the problem is that stadio is very bad in communication. Firstly i was studying advance diploma in tvet and the support from the lectures is bad i just feel like stadio is a business they dont care about our help. I have been in and out to the doctors second semester and i told my lecture Vuyokwazi about my situation yet i was penalised because i used Ai and again i was not in the right state of mind when i was doing that assignments i only took the information from the internet then did copy and paste who in the right state of mind can do that knowing that the is plagiarism. Again we have to pay a fee of 270 if we are sick in order to submit, my question is that can we **** sickness yet having a doctors letter. As for me am very disappointed with this institution and the advance diploma students made a petition which was send to the lectures mr Neville, khetho,Vuyokwazi and veronica even today they did not reply lastly sho tbey hire the external markers without telling them the institution that they gave us during the virtual session and those markers are burring us especially this one MMJ most of the students are complaining about him or her please we still waiting for your response please ask the lectures about the email that was send by basetsana we are paying a lot of money to be treated like tnis thank you.