Proffesionalism

My niece app**** to study with this institution, while under a ZSP permit and also produced a receipt that showed she has app**** for a new permit. She was accepted and then only this year to be told she cannot continue with her studies because they need a new receipt from VFS showing that she has reapp****. We tried explaining to them that only one receipt is issued which has a tracking number and cannot be change to a new one. Also we advised them that the Minister of Homeaffairs had announced that ZSP permits have been extended but they said they did not care about that and would not let my niece continue studying until she either produces a new receipt or an updated permit.