1 reviews | Active since Jul 2024
Poor service and communication from Stadio Higher Education
Since last Monday (15/7), I have struggled to reach someone that can help me with the process of writing a missed exam. I have lodged 5 tickets on Q-desk since last week. Yesterday I saw all my tickets were closed and still nobody has rep****. I have called the different student help numbers where (1) they said they would call/email me back with feedback (2)dispatched me through to other people that do not answer or (3) the line says all the call agents are busy I should leave a message and that they will call me back. I have called again and left messages and nobody has called me back. This is a time pressing matter because other students are writing on the 30th of July and I'm here waiting on Stadio's reply. Stadio's staff should really do a course on basic communication because they are pathetic.
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We have escalated your complaint to be investigated. The School of Education will make direct contact with you to resolve your matter soonest possible. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention.
Sincerely,
The STADIO Team
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We have escalated your complaint to be investigated. The School of Education will make direct contact with you to resolve your matter soonest possible. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention.
Sincerely,
The STADIO Team