XN
Xolisile N

1 reviews | Active since Dec 2023

27 Dec 2023, 23:10

Outstanding results

My experience with this institution has been devastating to say the least. I will not go too much into detail with the unprofessionalism I've been experiencing with stadio institution during the course of this whole year. As I'm typing this review. I payed them R39 000 on the 14th of December because I was told that I would not be able to view my results if I do not settle my outstanding fees. Till this day my EDSB results are missing. I've tried logging a ticket since the 14th n I've recieved no help. I went to Durban campus on the 17th and I was told to come back on the 2nd of January because all PGCE workers are on holiday. So I basically don't know where I stand with my results. I'm not sure if I should start applying for jobs or not, I'm not sure if I'll be graduating or not. I'm clueless and I'm stressed. I've had such a bad experience with stadio I honestly just want to get my certificate and be done with them at this point.

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Replies (1)
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply29 Dec 2023, 23:15
Official
 Dear Xolisile,
We appreciate you taking the time to share your concerns and we want to provide some clarification regarding the release of results and the timing of your payment.Results for the semester were released by the 15th of December, as communicated by our institution. We understand the significance of these results to you and other students and we aimed to ensure timely access to this important information.
We want to acknowledge that we recognize the challenges you've faced, particularly with the last-minute nature of the payment made. Please accept our sincere apologies for any inconvenience or stress this may have caused.Please be informed that our offices are currently closed for the holiday season and are scheduled to reopen on the 2nd of January. Despite the closure, we are committed to resolving your concerns promptly upon our return. 

Thank you for your understanding, and we look forward to assisting you comprehensively in the new year.

Wishing you a peaceful holiday season.

Warm regards, The STADIO Team