Online application portal not working!

I have been trying to apply for a Master's program with no success. Your consultants responds to email when it is suitable to them. They have zero care and are highly unprofessional via email, it's like they are talking to their friend or something.

Your online portal is a disgrace as one cannot do the application as your page loads the whole day. If this the service is bad now, I wonder how terrible it will be when one starts studying with you. Furthermore you have terrible student reviews I'm sure you can do better than this. At least pretend to care about your paying learners.