JL
Jurie L
1 reviews | Active since Dec 2020
27 Aug 2024, 16:27
Not happy with Stadio's administration
No matter how many tickets I log or emails I send, I do not get a response. I have a slight suspicion that my profile is somewhat dormant - AGAIN. I don't even bother calling them anymore, as they always have "high call volumes" and then cut you off. I am very unhappy with my experience with Stadio's administration. They are swift to send SMSs when they need documentation or send payment reminders, but when you ask for assistance, it is as if talking into a void. I am waiting for my results and I am still waiting for confirmation of registration. You pay a ton of money for education, but they make it very difficult to get to the part where you can become educated. Not impressed.
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Replies (1)0
Replies (1)SHE (STADIO Higher Education)'s replyOfficial
28 Aug 2024, 09:07Dear Jurie.
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We have escalated your complaint for investigation. The School of Educatiin will contact you directly to resolve your matter as soon as possible.
Sincerely,
The STADIO Team
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We have escalated your complaint for investigation. The School of Educatiin will contact you directly to resolve your matter as soon as possible.
Sincerely,
The STADIO Team
SHE (STADIO Higher Education)'s reply28 Aug 2024, 09:07
Official
Dear Jurie.
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We have escalated your complaint for investigation. The School of Educatiin will contact you directly to resolve your matter as soon as possible.
Sincerely,
The STADIO Team
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We have escalated your complaint for investigation. The School of Educatiin will contact you directly to resolve your matter as soon as possible.
Sincerely,
The STADIO Team
