LA
Lesley A
1 reviews | Active since Apr 2023
09 Jan 2024, 11:45
No feedback regarding exam mark
I recently wrote a review regarding my 2023 Education Studies exam mark. My exam mark reflects as zero which is incorrect considering I did write my exam. Stadio had reached out to me saying that my issue would be sorted on the 3rd of Jan 2024. It is the 9th and nobody has assisted me. All Stadio does is say that they will respond to my tickets ASAP and reach out to me ASAP to sort it out but nobody has helped me. So disappointing and unprofessional!
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SHE (STADIO Higher Education)'s replyOfficial
09 Jan 2024, 12:03Dear Lesley,
We want to express our sincere apologies for the inconvenience and frustration you've experienced regarding your 2023 Education Studies exam mark.
We understand the importance of timely resolution and regret that we have not met your expectations in this regard.
We apologize for the delay in addressing your concern despite our commitment to address it by the 3rd of January 2024. We understand that it is now the 9th and we sincerely apologize for the extended wait. Rest assured that we are actively working to investigate and rectify the issue promptly.Please expect a phone call soon.
Thank you for your patience.
Warm regards,
The STADIO Team
We want to express our sincere apologies for the inconvenience and frustration you've experienced regarding your 2023 Education Studies exam mark.
We understand the importance of timely resolution and regret that we have not met your expectations in this regard.
We apologize for the delay in addressing your concern despite our commitment to address it by the 3rd of January 2024. We understand that it is now the 9th and we sincerely apologize for the extended wait. Rest assured that we are actively working to investigate and rectify the issue promptly.Please expect a phone call soon.
Thank you for your patience.
Warm regards,
The STADIO Team
Best regards,
SHE (STADIO Higher Education)'s reply09 Jan 2024, 12:03
Official
Dear Lesley,
We want to express our sincere apologies for the inconvenience and frustration you've experienced regarding your 2023 Education Studies exam mark.
We understand the importance of timely resolution and regret that we have not met your expectations in this regard.
We apologize for the delay in addressing your concern despite our commitment to address it by the 3rd of January 2024. We understand that it is now the 9th and we sincerely apologize for the extended wait. Rest assured that we are actively working to investigate and rectify the issue promptly.Please expect a phone call soon.
Thank you for your patience.
Warm regards,
The STADIO Team
We want to express our sincere apologies for the inconvenience and frustration you've experienced regarding your 2023 Education Studies exam mark.
We understand the importance of timely resolution and regret that we have not met your expectations in this regard.
We apologize for the delay in addressing your concern despite our commitment to address it by the 3rd of January 2024. We understand that it is now the 9th and we sincerely apologize for the extended wait. Rest assured that we are actively working to investigate and rectify the issue promptly.Please expect a phone call soon.
Thank you for your patience.
Warm regards,
The STADIO Team
Best regards,