Misleading Billing, Admin Failure & No Accountability from STADIO.

I am extremely disappointed and frustrated with STADIO’s ongoing mismanagement and lack of transparency regarding my student account.

After noticing an incorrect balance of R17,768 on my statement, I personally visited the Krugersdorp campus and provided all my proof of payments. After reviewing everything together with the staff, we agreed that I only owe R8,432, which reflects two months of fees.

To my complete shock and confusion, I have now received another statement that says I owe R11,272 — with no explanation for the new amount or how it was calculated. I feel completely misled. I did everything right: I made the payments, kept records, and even went to the campus in person to sort it out. Now I am being forced to accept a balance that is clearly unjustified.

Despite my repeated emails asking for a detailed breakdown of the fees and an explanation for this new amount, I continue to be ignored or given vague answers. Because of this, I am now being blocked from registering for the next semester — for an amount that has no valid backing.

What worries me even more is that I now fear my results may be tampered with, simply because I am questioning an inaccurate balance. This level of disorganization, poor communication, and lack of accountability is appalling and unacceptable.

I demand the following from STADIO:

A full and clear breakdown of the R11,272 now showing on my statement.

Written confirmation of my monthly tuition fees.

Immediate clearance to register based on the correct agreed amount of R8,432.

Assurance that my academic results will not be affected or tampered with because of these admin failures.

Students deserve better. I will not remain silent while being treated unfairly.