LACK OF SERVICE FROM STADIO

I started my journey with STADIO in the year 2016 when they were still EMBURY. I finished my NQF 5 with them and only had communication problems here and there.

Last year I enrolled for my B.ed in Foundation Phase and everything went smoothly.

Then all hell broke loose!!! Registration for second year students for B.ed Foundation Phase was send out in December 2020 and immediately I enrolled and paid much more than my enrollment payment.

Since then I have phoned multiple times to find out when the semester starts but I always got the same answer "We are still busy with the registration process".

I continued to check on my ECI page for updates but nothing. It did not even roll over to my new subjects for second year.

In March 2021 I finally received my Welcome letter and my ECI page was updated. I received my link to order my study materials from Wize books and only half of them got delivered on the 23rd of March 2021 as they had a issue with stock.

As I went through my subjects on the ECI page I saw that test already had to be written in a past week and some due in a few day. There were even assignments due in a few days for subjects I still had outstanding books.

I emailed the lectures to explain and some gave a few days extension.

I registered for Distance learning as I am full time employed and a mother so my time to study is limited. Now they expect me to study modules in a week so I can complete assignments and test.

How please explain to me how? This is outrageous! No one knows what is going on. I was told semester 1 starts on the 6 of April 2021 but the lectures state it already started on 22 February 2021.

What is going on? I am at that point were I want a full refund on everything because of the bad service they are providing.

All they want is your money but can not provide a propper service. DO NOT waist your time and money with them!

I have had enough! If it was only one student I would still understand but it is more then a few student struggling with them.

Pathetic!!!