BN
Benevorent N

1 reviews | Active since Jun 2024

27 Jul 2024, 00:32

Inexcusable Incompetence from Stadio (Wrong Exam Venue Communication 3 Days Before Exam)

I am writing this review to express my extreme dissatisfaction with the service I have received from Stadio School. The level of incompetence and lack of respect for students is appalling, to say the least.

Despite submitting all necessary forms on time and clearly stating my exam location as Johannesburg, I have been bombarded with incorrect information from Stadio. I even took the extra step of saving the form for my records and informing K____ from examinations and others via email three weeks ago that I would not be able to write in Nelspruit. Yet, here I am on a Friday night at 11 PM, receiving yet another email with the wrong exam details.

The sheer negligence and inconsistency displayed by Stadio staff is beyond frustrating. I have received conflicting information from multiple sources, with the latest error concerning the exam venue. This level of disorganization and disregard for students' time and money is unacceptable.

I urge Stadio to rectify this situation immediately. It is imperative that these mistakes are not repeated, as students like myself invest significant amounts of money into our education and cannot afford to have such errors jeopardize our academic progress.

I implore K____ (from examinations) and the entire team at Stadio to take responsibility for their actions and show students the respect they deserve. Failure to address these recurring issues will only further damage the reputation of Stadio School as we can see how horrible these comments are.

Additionally, I want to highlight that I received this erroneous information on a Friday night at 11 PM for an exam scheduled on Tuesday. The fact that such critical communications are sent out at such late hours, especially considering that Stadio does not operate on weekends, only adds to the stress and uncer*****y that students like myself have to endure.

0
Replies (2)
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply28 Jul 2024, 19:01
Official
Dear Benevorent,

Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We have escalated your complaint to be investigated. The School of Law will make direct contact with you to resolve your matter soonest possible.

Sincerely,
The STADIO Team 
BN
Benevorent N's update28 Jul 2024, 22:32
Reviewer Update
This issue is from examinations not school of law. It’s from the examinations department. What stresses me more is that I’m not given the same energy that was used to send me wrong information after hours. I was emailed at 11pm on Friday and I’m writing on Tuesday. Still no reply.