ML
Mbalenhle L

1 reviews | Active since Oct 2024

09 May 2025, 14:28

I regret enrolling myself at Stadio

I am honestly regretting enrolling myself at Stadio. They said I have not completed a module which I did, and all proof was sent to them. After months of following up with them, they do not explain to me what happened nor even apologize. I emailed them in January because I wanted the issue sorted on time so I can graduate in May. To my surprise, I have not being told nor informed about graduation till today. I've been calling, sending emails, and even been to the Durban campus and nobody seems to have answers. I'm being promised a call back and follow up emails which I do not receive. I am tired and upset that nobody has responded to my query and graduation is next week. Very disappointing.

Stadio is just a ****, all they worry about is money. But with student queries, they don't give a damn. Imagine being told someone is on leave for the whole week and you have an emergency query. I guess each department only has one person to assist students, and it can happen that all of them are unavailable. You guys need to better. I also request someone to get back to and explain what is happening. I want the principle of the institution to contact me.

0
Replies (2)
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply12 May 2025, 12:01
Official
Hi Mbalenhle, 

Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Please send us a student number in question and we will escalate this swiftly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention. 
Sincerely, The STADIO Team
ML
Mbalenhle L's update12 May 2025, 12:44
Reviewer Update
***5

You keep sending these automated messages and never get back to me.