fC
fungai C
1 reviews | Active since Jun 2015
22 Dec 2023, 10:02
Horrible contactability.
I have been on hold for 90mins.
No one answers their phones, can someone get in touch.
Helpful (0)
Replies (3)0
Replies (3)
SHE (STADIO Higher Education)'s replyOfficial
25 Dec 2023, 16:31Dear Fungai,
We hope this message finds you well and we appreciate your patience during this time. We sincerely apologize for the extended hold time you experienced and we understand the frustration of not being able to reach us promptly.We want to inform you that our offices are currently closed for the holiday season and are scheduled to reopen on the 2nd of January. Regrettably, this closure has impacted our ability to attend to your call in a timely manner.In the meantime, please share your concerns via email at *** as our preferred method of communication is written and we will make it a priority to reach out to you as soon as possible when our offices re-open.
.
Your experience is important to us and we take your feedback seriously. We apologise for any inconvenience caused and assure you that we will address this matter promptly upon our return.
We understand the value of your time and appreciate your understanding during this holiday period. Our team is committed to providing a better experience and your feedback assists us in making necessary improvements.Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction in the new year.
Wishing you a joyful holiday season.
Warm regards,
The STADIO Team
We hope this message finds you well and we appreciate your patience during this time. We sincerely apologize for the extended hold time you experienced and we understand the frustration of not being able to reach us promptly.We want to inform you that our offices are currently closed for the holiday season and are scheduled to reopen on the 2nd of January. Regrettably, this closure has impacted our ability to attend to your call in a timely manner.In the meantime, please share your concerns via email at *** as our preferred method of communication is written and we will make it a priority to reach out to you as soon as possible when our offices re-open.
.
Your experience is important to us and we take your feedback seriously. We apologise for any inconvenience caused and assure you that we will address this matter promptly upon our return.
We understand the value of your time and appreciate your understanding during this holiday period. Our team is committed to providing a better experience and your feedback assists us in making necessary improvements.Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction in the new year.
Wishing you a joyful holiday season.
Warm regards,
The STADIO Team
Best regards,
SHE (STADIO Higher Education)'s reply25 Dec 2023, 16:31
Official
Dear Fungai,
We hope this message finds you well and we appreciate your patience during this time. We sincerely apologize for the extended hold time you experienced and we understand the frustration of not being able to reach us promptly.We want to inform you that our offices are currently closed for the holiday season and are scheduled to reopen on the 2nd of January. Regrettably, this closure has impacted our ability to attend to your call in a timely manner.In the meantime, please share your concerns via email at *** as our preferred method of communication is written and we will make it a priority to reach out to you as soon as possible when our offices re-open.
.
Your experience is important to us and we take your feedback seriously. We apologise for any inconvenience caused and assure you that we will address this matter promptly upon our return.
We understand the value of your time and appreciate your understanding during this holiday period. Our team is committed to providing a better experience and your feedback assists us in making necessary improvements.Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction in the new year.
Wishing you a joyful holiday season.
Warm regards,
The STADIO Team
We hope this message finds you well and we appreciate your patience during this time. We sincerely apologize for the extended hold time you experienced and we understand the frustration of not being able to reach us promptly.We want to inform you that our offices are currently closed for the holiday season and are scheduled to reopen on the 2nd of January. Regrettably, this closure has impacted our ability to attend to your call in a timely manner.In the meantime, please share your concerns via email at *** as our preferred method of communication is written and we will make it a priority to reach out to you as soon as possible when our offices re-open.
.
Your experience is important to us and we take your feedback seriously. We apologise for any inconvenience caused and assure you that we will address this matter promptly upon our return.
We understand the value of your time and appreciate your understanding during this holiday period. Our team is committed to providing a better experience and your feedback assists us in making necessary improvements.Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction in the new year.
Wishing you a joyful holiday season.
Warm regards,
The STADIO Team
Best regards,
fC
fungai C's updateReviewer Update
03 Jan 2024, 08:55Good day
This is day 2 after you opened and am still on hold for 45 minutes to go through to finance. I requested for my results to be released, payments at work are closing today, I have sent POP to finance, Yoliswa.
I was transferred to a number that doesn't work and the call just dropped.
My student number is ***9.
please send me my results.
This is day 2 after you opened and am still on hold for 45 minutes to go through to finance. I requested for my results to be released, payments at work are closing today, I have sent POP to finance, Yoliswa.
I was transferred to a number that doesn't work and the call just dropped.
My student number is ***9.
please send me my results.
fC
fungai C's update03 Jan 2024, 08:55
Reviewer Update
Good day
This is day 2 after you opened and am still on hold for 45 minutes to go through to finance. I requested for my results to be released, payments at work are closing today, I have sent POP to finance, Yoliswa.
I was transferred to a number that doesn't work and the call just dropped.
My student number is ***9.
please send me my results.
This is day 2 after you opened and am still on hold for 45 minutes to go through to finance. I requested for my results to be released, payments at work are closing today, I have sent POP to finance, Yoliswa.
I was transferred to a number that doesn't work and the call just dropped.
My student number is ***9.
please send me my results.
SHE (STADIO Higher Education)'s replyOfficial
03 Jan 2024, 10:58Please note that we have escalated your query to the relevant department and it is currently being investigated. We have requested for you to be contacted as soon as possible.
We thank you for your patience.
Warm regards,
The STADIO Team
We thank you for your patience.
Warm regards,
The STADIO Team
Best regards,
SHE (STADIO Higher Education)'s reply03 Jan 2024, 10:58
Official
Please note that we have escalated your query to the relevant department and it is currently being investigated. We have requested for you to be contacted as soon as possible.
We thank you for your patience.
Warm regards,
The STADIO Team
We thank you for your patience.
Warm regards,
The STADIO Team
Best regards,