CM
Connieybae M

1 reviews | Active since Jun 2018

10 Dec 2021, 19:52

*****s - Very poor service - Absolute no remorse

Registered with Stadio a couple of weeks ago.. Received a conditional letter of acceptance immidiately Which required me to pay for registration so I paid and uploaded my docs together with POP.. I still haven't received my Acceptance letter regardless of the countless follow-up emails I've sent them I spent hours on the phone the other day trying to get assistance with no success and eventually I was told that the student number I received from Stadio does not exist and they can't pick me up on their system... No body ever responds to my emails and ive tried everything to get assistance but they have no remorse. And this has cost me a bursary funding. So if you are thinking of registering with them think twice and reconsider. I can only imagine how they treat their students if this is how they treat potential students. Anyway I want nothing to do with this institution all I want is my refund for payments made so I can register somewhere else where I'll be treated fairly and professionally.

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Replies (3)
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply10 Dec 2021, 20:22
Official
Dear Connieybae,  thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We will escalate your message to your Head of Campus. Regards, the STADIO team.
CM
Connieybae M's update10 Dec 2021, 20:24
Reviewer Update
I've been hearing the same thing over and over again yet no one ever really assists
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply13 Dec 2021, 08:40
Official
Dear Connieybae, We are sorry that your experience did not match your expectations. We shall escalate your review to your Head of Campus. Regards, the STADIO team