Failure to issue results and poor administration

In 2020 i registered for Advanced Diploma in Management. I only attended first semester. I didn't attend second semester and wrote a letter to indicate that i cannot continue. In 203 i re-registred to complete the remaining 3 modules go complete my qualification. I app**** for Bursary at work and requested quotation and i get quotation from Studio for my busssary to pay. The bursary paid and Studio even gave me a refund. I didn't write one module because i was sick and sent the sick note and completed forms for supplementary. Now they don't want to give my results they said im owing the money for the semester ididnt attend. My question is why they didnt include the money in tfor the busary to pay all. The other challenge they don't even pic calls.If you lucky to get someone's on the phone they all have different stories to tell. Is like each admin staff got different requirements and fees. For those who want to register as student must know that they got poorest admin, poor record keeeping. And now they claim i owe them while they gave me quotation. I regret choosing their higher education.Kefilwe Manyelo their finance or whatever keeps defending that i didn't understand. iF i didnt write any assignment or exams and did not pay any registration fee can you claim that im your student simple because i registered for first semester. They are in the robbing business.