1 reviews | Active since Jan 2020
EMBURY GIVES VERY POOR UNPROFESSIONAL SERVICE!!!!
Very Very bad service, unprofessional unresponsive, rude and totally not worth the money. We had only poor service since last year (2019). They were very quick to ask for the deposit money. After that nothing happens. I had to send countless emails, make 100''s of phone calls and was sent from one person to the other over these past few months. They make all kinds of excuses of sick employees and back logs on the system when indeed they don't seem to have the willpower or manpower to deal with the amount of students they have. I can not explain how much we regret enrolling at Embury, there is no words to describe our disappointment. It is now the 9th of February and my daughter's first assignment is due in March. She can not view any of the information because she can not log in to the ECI portal. That was supposed to happen on the 7th of Feb according to an email sent. Now conveniently their phone lines are giving trouble and when you email you get an attitude. FED UP is an understatement. STAY FAR AWAY.
Our apologies for the negative experience you have had. A Distance Learning team member will contact you directly. The series of negative events you have experienced is truly regrettable. We must endeavour to improve our service and it is indeed your feedback which will assist us to do this. Once again we are deeply regretful for this course of events.
A representative will contact you directly.
Our apologies for the negative experience you have had. A Distance Learning team member will contact you directly. The series of negative events you have experienced is truly regrettable. We must endeavour to improve our service and it is indeed your feedback which will assist us to do this. Once again we are deeply regretful for this course of events.
A representative will contact you directly.
