Disgusting lack of service.

I first app**** online at Embury College in January 2020 for a PGCE in FET. By the end of February I had still not had any confirmation about the February intake of students. I phoned the Midrand Campus, and was told that the online applications are often not identified... (then why offer it?)... and that I should email my documents through. I then did this immediately. I waited a week, but still no confirmation, and phoned again. I was told that my documents had been received and had been sent to a panel for discussion. Nothing. Three weeks later I phoned again, just to be informed, by the same person, that there was no trace of any documents ever being received from me. I, in great frustration, resent my documents and received a confirmation email. Three weeks passed, nothing. I phoned Embury's head office in Natal, related my story and was told it would be sorted out. Within half an hour the Midrand employee phoned to tell me I had been approved and that she would send the necessary forms and if I could pay the deposit immediately. Surprisingly I received an email with forms at once..... The WRONG FORMS. I immediately emailed back requesting the correct forms. I never received the correct forms.

Thereafter I called another number for Embury, related my story and I have never heard anything again.

I am deeply deeply disappointed, very angry and quite disgusted at the total incompetence of this institution. I have degrees from other universities, and I expect a certain amount of respect, but at least some form of communication from this place. It appears that it's all about money, with zero delivery of any form of service. R400 non refundable registration fee, a whole load of airtime, data and frustration is all I have received from this place. Absolutely pathetic. Not recommended at all.