SW
Sarlien W

1 reviews | Active since Oct 2022

28 Jan 2025, 14:18

Disgusted

I was student at Stadio, completed my qualification in June 2024. Could not make it to graduation as it was not held in my province, I communicated it with them and they said I should fill in a form in order for them to post my qualification via Postnet. A fee of R 100 was paid and I sent them the form with proof of payment in October 2024. To this day 2025-01-28 I have not received my qualification and I am missing out on job opportunities. I have been sending numerous emails to all stadio email adresses provided and not one response. Graduadion department flat out ignores my emails. I reached out via Facebook and they just “escalate” and “will get back to me”. I was also told to forward my emails to Lizzy.. also no response. I enjoyed studying with Stadio and never had any complaints until now. My fees are paid in full and my qualification is obtained. But why the hassle to just respond to my emails? I am deeply dissapointed and outright disgusted in the lack of support from each and everyone at Stadio admin. Sies!!!

0
Replies (2)
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply28 Jan 2025, 15:06
Official
Hi Sarlien, 
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Someone from our management team will be in contact with your shortly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention. 
Sincerely, The STADIO Team 
SW
Sarlien W's update28 Jan 2025, 16:03
Reviewer Update
Thanks for the automated response but I don’t believe that it will be handled.