S
Samkelo
1 reviews | Active since Nov 2024
03 Mar 2025, 13:24
Disappointed in Stadio 😡
If there was a 'zero' star option. I am truly disappointed in Stadio. Firstly I had to struggle to get my account resolved, and besides the unanswered calls I HAVE TO STRUGGLE TO GET A REFUND THAT IS DUE TO ME.
I can't even count the attempts I made via emails and telephone to get my refund. ðŸ˜ðŸ˜¡
Helpful (0)
Replies (2)0
Replies (2)
SHE (STADIO Higher Education)'s replyOfficial
04 Mar 2025, 08:04Hi Samkelo,
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Someone from our management team will be in contact with your shortly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention.
Sincerely, The STADIO Team
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Someone from our management team will be in contact with your shortly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention.
Sincerely, The STADIO Team
Best regards,
SHE (STADIO Higher Education)'s reply04 Mar 2025, 08:04
Official
Hi Samkelo,
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Someone from our management team will be in contact with your shortly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention.
Sincerely, The STADIO Team
Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Someone from our management team will be in contact with your shortly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention.
Sincerely, The STADIO Team
Best regards,
S
Samkelo's updateReviewer Update
06 Mar 2025, 08:20Hi
I was hoping that at least someone from your office would have communicated with me by now, to date there's no one who has contacted me.
At least the courtesy of being informed on how long will the investigation take. In your reply you indicated that someone will contact me shortly. Yhooo!
I was hoping that at least someone from your office would have communicated with me by now, to date there's no one who has contacted me.
At least the courtesy of being informed on how long will the investigation take. In your reply you indicated that someone will contact me shortly. Yhooo!
S
Samkelo's update06 Mar 2025, 08:20
Reviewer Update
Hi
I was hoping that at least someone from your office would have communicated with me by now, to date there's no one who has contacted me.
At least the courtesy of being informed on how long will the investigation take. In your reply you indicated that someone will contact me shortly. Yhooo!
I was hoping that at least someone from your office would have communicated with me by now, to date there's no one who has contacted me.
At least the courtesy of being informed on how long will the investigation take. In your reply you indicated that someone will contact me shortly. Yhooo!