Disappointed

I hope this message reaches someone who can address my concerns. I am writing to express my deep disappointment and frustration with the way my recent request for semester postponement was handled. Let me start by saying that I did NOT apply to supplement the modules as suggested by your institution. Instead, I made a legitimate request to postpone my studies for the entire semester due to personal reasons. I made sure to provide the required proof to support my request, which was duly submitted to your administration. What baffles me is the unreasonably long time it took for me to receive a response regarding my application status. It has been more than a month since my request was acknowledged in June, and I was only informed on 24 July that my application for postponement was not approved. This lack of communication and inefficiency on your part has put me in a very inconvenient position. Given my current circumstances, this delayed response is nothing short of devastating. I am now facing the unfortunate situation of being unemployed, having lost my job last month. Financially, I am in a tight spot, and the prospect of having to re-register for these modules from scratch is simply out of the question. Therefore, I am appealing this decision and asking your institution to show some compassion and reconsider my situation. I need to be granted another opportunity to complete these modules without having to re-register. It's not only a matter of convenience but also a matter of practicality, considering my current financial constraints. The way this entire process has been handled leaves much to be desired. As a student who has invested time, effort, and resources into pursuing education at your institution, I had hoped for a more supportive and responsive approach in such circumstances. I strongly believe that students' concerns and well-being should be a top priority for any educational institution. Unfortunately, my experience with this semester postponement request has left me disheartened and questioning the effectiveness of your administrative processes. I urge you to take my appeal seriously and act promptly in addressing this matter. I responded to Sonja’s email on 24 July and I have not received any feedback.To say I’m disappointed is an understatement.