MJ
Mareo J

1 reviews | Active since Apr 2021

12 Apr 2021, 14:08

Difficult to deal with.

I am starting to regret enrolling my daughter into this University. She app**** more than a year ago to avoid the rush and to get in early for 2021 year. Covid made us change from contact learning to distance learning to avoid disruption with classes.

We spent the last 6 weeks trying to complete the process. Her first interaction was meant to be the 10th of April 2021 but due to incompetence and poor communication from Stadio she missed it.

I have been trying to get hold of anyone of significant position within Stadio since the 7th of April 2021 to no avail. They don't call back as promised and don't answer their calls. I really feel sorry for the individuals I dealt with as they are only call centre staff.

What is most annoying is that I spent almost 2 hours on the phone from abroad and got nowhere. Stadio will have to go above and beyond to change my mind anytime soon, otherwise it will be a matter of cutting my losses and enroll my daughter in a more well established and prestigious institution.

I do not expect a reply to this, as 7 people from Stadio has yet to reply back to me.

Stadio is not a prestigious institution just because you acquired them. Change my mind.

0
Replies (1)
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply30 Jul 2021, 09:30
Official
Dear Mareo, we escalated your enquiry as soon as we received notification of it. If you require further assistance, please contact us at ***. Regards, the STADIO team.