TG
Taylor G

1 reviews | Active since Mar 2023

16 Mar 2023, 12:48

Customer service is poor

The communication is so slow . I am an alumnus and am trying to get a letter of Medium of Instruction for a while. But They don't answer their phones, when they do they don't seem very informed - so they say they will get back to me and never have. I have sent emails to which I get an automated response claiming that someone will assist me - I am still waiting.... and it's been a month.

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Replies (1)
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply16 Mar 2023, 13:06
Official
Dear Taylor.

Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your concerns - we have sent your matter forward to be investigated.
The School of Education will make direct contact with you. 

Sincerely,
The STADIO Team