Confusion at stadio

I have had a lot of problems with stadio when it comes to communication. There seems to be confusion between the registration department and the financial department. When You try to register they say im in Arrears. But don't tell me how much and why. Then you wait days to get a statement. I also had problems with the practical department but I must commend Cele Valentia. And give credit where credit is due. She went the extra mile to help me with getting messages across the different departments. What I gather is that Stadio staff are overworked and things are not resolved in time. I have sent proof of payment so many times on qdesk and on email. I still don't know if there is money outstanding. There was R250 outstanding, which I paid and sent proof. SO I'm not sure what going on now. To try call is impossible