BG
BRONWEN G

1 reviews | Active since Feb 2015

17 Jan 2025, 10:48

bad servce

I have trying now for two weeks to get through to the finance department at your Krugersdorp campus...to no avail.

I am trying to sort out a student account, no one bothers answering phones or emails sent.

How is a student supposed to fix up his affairs if you cant get hold of anyone

0
Replies (3)
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply17 Jan 2025, 11:14
Official
 Dear Bronwen, 

Please accept our sincere apologies for the disappointment. Please allow us a chance to rectify your experience. We would like to escalate your complaint to be investigated with urgency. Please email your student number to *** so that someone from our management team will be in contact with your shortly. We take pride in what we do and only want to offer the best. Thank you for your extreme patience as well as bringing this to our attention. 
Sincerely, The STADIO Team 
BG
BRONWEN G's update17 Jan 2025, 11:38
Reviewer Update
Goodday

For security reasons I do not want to put the students number on the mail.

Please can a manager / team leader in the finance department contact me urgently.

My land line number is ***
BG
BRONWEN G's update17 Jan 2025, 12:08
Reviewer Update
I will include the students student number: ***3

However I would still like a manager / team leader to contact me telephonically.