Appreciation to STADIO family.

I app**** and was accepted to study for 2022 first semester but due to negligence by the institution and financial issues I had to Deregister, I sent an an mail in 30 days after my registration but they said it was already late since they have a 14-day rule. I wasn't well aware of the rule and besides I was not getting any replies for all the emails I sent to them. To cut the story short I was told I have to pay R28 000+ for the year fees. I have been communicating to have this problem solved but I was told there's nothing I can do other paying full amount. I felt lost since I had no money and on top of that I still wanted to be part of STADIO Family in 2023. Lucky me I found Sebastian's email address and I sent an email about my issue. Sebastian is a Service Delivery Manager and was very willing to help me. Every email I sent he was responding in less than 10 minutes, I felt very important and heard all the time. He was with me throughout until on the 26th of November I was told that the issue is sorted and I am cleared. Now I will be able to register and go on as I always wanted. I am soooo grateful for how Sebastian has taken this matter of importance and I am relieved. Sebastian is the Hero and STADIO needs more people like him. Thank you so much STADIO Family.