72 hours turnaround time is too much. Emails should not go overnight without being responded to unless it a query that needs other departments to have it sorted.

I am disappointed with the turnaround time of 72 hours, for a business that is within the education system and highly recommended for private education, the turn around time is really not so great. Your contact centre should be ensuring emails are responded to within the working hours of the day the email is sent to them. 3 days to reply with a Qoute or to reply with admission requirements is bad for business. Stadio is a growing organization and time plays a significant role in having it grow faster and smoothly. Please respond to emails quicker to avoid losing prospect students.