LP
Leana P

1 reviews | Active since Jun 2022

21 Jun 2022, 15:32

0/5 DO NOT RECCOMMEND

This institution is very quick to get you registered and take your money, but very *********** everywhere else. 6 months later and I am sill not registered for the correct modules. At one point I had no access to my one module. They incorrectly removed it and I could no access any of my course work or submit my assignments. Feedback regarding tests and assignments are far and few in between. Assignment marks and feedback is released months after submission dates. New assignments are due before old ones' marks are visible which means you cannot see where to improve or how you are doing. There enquiry system takes forever to get bac to you. Impossible to get hold of "higher ups" like managers or the registrar when no one is willing or able to help you. We recently wrote a test that had so many errors that I could not believe this was the quality you receive from a private institute. I am paying almost twice as much as I could have paid had I studied through UNISA, but the service is equally as terrible.

0
Replies (3)
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply22 Jun 2022, 08:05
Official
Dear Leana, at STADIO we endeavour to provide excellent service and hear your frustration that this has not been your experience in our PGCE programme. Your review will be escalated immediately. Regards, the STADIO team.
LP
Leana P's update27 Jul 2022, 16:32
Reviewer Update
It is now the 27th of July and the issue is not resolved. My "review being escalated immediately" has amounted to nothing. On the contrary, I just received and email saying my registration documents for semester 2 was never received despite submitting it weeks ago.
SHE (STADIO Higher Education)
SHE (STADIO Higher Education)'s reply28 Jul 2022, 10:58
Official
Hi Leana. We have been informed that the School of Education has escalated your query and they have sent you correspondence via the Q-Desk.