SETTING ME UP FOR FAILURE

Terrible support for Distance learners. I had called to update my contact number with them and was advised to log a ticket and wait 48 hours. I logged a ticket on 15 July and no help. I logged another ticket on 21 July and it has still not been updated. It's now a month later yet it still has not been updated. I am not able to log into any of the portals and join any online sessions or access the canvas page to do my assignments as they have not updated my contact number and when logging in they need to verify me and are sending a text message to the no longer active number. I called student support on numerous occasions and still no update has been made. Today i have online sessions which i am still not able to join. You guys are literally setting me up to fail on purpose as i am unable to access any portals and you show no interest jn having my details updated so I can proceed with my studies. I can't access canvas or Stadio main website. Fees are expensive and support is minimal to none. If this was one of their own issues the delay in support will be non existent. Assignments are due soon but I am unable to access and work on it thanks to your lack of support to a distance learner.