Replied to 100% of negative reviews
Reply time on negative reviews: 12h 27m
Reply Time
12h 27m
NPS Score
-67
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 12h 27m
Feb '26 - Oct '26
Frequently Asked Questions About STADIO - Centurion Pretoria Campus
How is STADIO - Centurion Pretoria Campus rated on Hellopeter?
Hellopeter has tracked STADIO - Centurion Pretoria Campus across 6 reviews. STADIO - Centurion Pretoria Campus hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used STADIO - Centurion Pretoria Campus? Write a review to help others decide.
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
Missing documents costing me my future.
The Lecturers are amazing but the administration is terrible. On the 31st of July I requested a letter of good conduct/ good standing for my Master's in Educational Psychology application. It has been a month and I have yet to receive anything. Two Universities have already declined my application due to this outstanding document. It is heartshattering that all of the effort I put in for 11 years to get everything in order is nullified by this missing document . Getting through telephonicly takes HOURS and then you just get connected to someone else. What must I do to get any assistance. ***0
1 reviews | Active since Aug 2026
Missing documents costing me my future.
The Lecturers are amazing but the administration is terrible. On the 31st of July I requested a letter of good conduct/ good standing for my Master's in Educational Psychology application. It has been a month and I have yet to receive anything. Two Universities have already declined my application due to this outstanding document. It is heartshattering that all of the effort I put in for 11 years to get everything in order is nullified by this missing document . Getting through telephonicly takes HOURS and then you just get connected to someone else. What must I do to get any assistance. ***0
1 reviews | Active since Jul 2026
Finance
Struggle to get account resolved after tickets have been logged, emails have been sent and we pay them via debit order. Now they want to withhold my daughter results.
1 reviews | Active since Jul 2026
Finance
Struggle to get account resolved after tickets have been logged, emails have been sent and we pay them via debit order. Now they want to withhold my daughter results.
1 reviews | Active since Aug 2020
Refund Delay and Unprofessional Conduct
I am formally expressing the dissatisfaction with the handling of my refund request and the level of service I have received from your staff. My sister was pressured by a staff member, Shalati, into paying a registration fee of R4,000.00 despite us advising that Manati would be covering the registration costs. Shalati nevertheless insisted that payment be made. The registration fee was subsequently paid and later covered by Manati, which resulted in us requesting a refund for the amount paid. This matter was previously escalated through Manati, who attempted to assist in resolving the issue, unfortunately without success. More recently, I have been corresponding with Abedha Allibhai via email regarding the refund request. I found her communication to be dismissive, condescending, and unhelpful. Rather than assisting with resolving the matter, her responses focused on suggesting that I had failed to follow the correct refund procedures. As a customer, I find this level of service unacceptable. Not only has there been a significant delay in processing the refund, but the manner in which my concerns have been handled has added considerable frustration to an already unresolved matter. I respectfully request that a Debtors Clerk contact me as a matter of urgency regarding the status and processing of my refund. In addition, I ask that management review the conduct and customer service standards of the staff members involved, as their approach has been unprofessional and has reflected poorly on your institution. I trust that this matter will be addressed promptly and that I will receive a response outlining the next steps toward resolving the refund request.
1 reviews | Active since Aug 2020
Refund Delay and Unprofessional Conduct
I am formally expressing the dissatisfaction with the handling of my refund request and the level of service I have received from your staff. My sister was pressured by a staff member, Shalati, into paying a registration fee of R4,000.00 despite us advising that Manati would be covering the registration costs. Shalati nevertheless insisted that payment be made. The registration fee was subsequently paid and later covered by Manati, which resulted in us requesting a refund for the amount paid. This matter was previously escalated through Manati, who attempted to assist in resolving the issue, unfortunately without success. More recently, I have been corresponding with Abedha Allibhai via email regarding the refund request. I found her communication to be dismissive, condescending, and unhelpful. Rather than assisting with resolving the matter, her responses focused on suggesting that I had failed to follow the correct refund procedures. As a customer, I find this level of service unacceptable. Not only has there been a significant delay in processing the refund, but the manner in which my concerns have been handled has added considerable frustration to an already unresolved matter. I respectfully request that a Debtors Clerk contact me as a matter of urgency regarding the status and processing of my refund. In addition, I ask that management review the conduct and customer service standards of the staff members involved, as their approach has been unprofessional and has reflected poorly on your institution. I trust that this matter will be addressed promptly and that I will receive a response outlining the next steps toward resolving the refund request.
1 reviews | Active since Aug 2024
Terrible service and a disappointment
I am appalled by the service we've been getting at Stadio Centurion. My mom requested for refund in February, as my niece was no longer going there, and filled out a document requesting for the refund. When she got to the campus she was sent pillar from post because the lady who was suppose to help was on leave. When she sent her an email she received no reply not even a phone. Only in April when she went again she was made to fill out the same form that was filled out in February. Today when she called she was advised by Lorna that she'll be getting less than half of the money she paid. When she asked to speak to the manager the call was cut and transfer was not actioned. I'm going to the ombudsman because this is not on. I'm disappointed and frustrated because of this. My mom to spend her money and time traveling back and forth.
1 reviews | Active since Aug 2024
Terrible service and a disappointment
I am appalled by the service we've been getting at Stadio Centurion. My mom requested for refund in February, as my niece was no longer going there, and filled out a document requesting for the refund. When she got to the campus she was sent pillar from post because the lady who was suppose to help was on leave. When she sent her an email she received no reply not even a phone. Only in April when she went again she was made to fill out the same form that was filled out in February. Today when she called she was advised by Lorna that she'll be getting less than half of the money she paid. When she asked to speak to the manager the call was cut and transfer was not actioned. I'm going to the ombudsman because this is not on. I'm disappointed and frustrated because of this. My mom to spend her money and time traveling back and forth.
1 reviews | Active since Dec 2016
NO STUDENT SUPPORT
My Son goes to Stadio. Firstly, after registration we noticed on the online-classes day that there were no courses on his canvass. We called Stadio and that was fixed. Last week again when he tried attending online he noticed that he only has 2 courses on his canvass. He sent an email to student support, I called student support and was kept on hold for over 10 minutes each time we called. I chose the student recruitment option and the call was immediately picked up. I asked, is STADIO only efficient in recruiting and then no student support. I sent an email to Finance and the lady said I'm shouting. This morning my son still had his canvass with 2 courses. Is STADIO only good with advertising and student recruitment? Can the students also be supported!!!???
1 reviews | Active since Dec 2016
NO STUDENT SUPPORT
My Son goes to Stadio. Firstly, after registration we noticed on the online-classes day that there were no courses on his canvass. We called Stadio and that was fixed. Last week again when he tried attending online he noticed that he only has 2 courses on his canvass. He sent an email to student support, I called student support and was kept on hold for over 10 minutes each time we called. I chose the student recruitment option and the call was immediately picked up. I asked, is STADIO only efficient in recruiting and then no student support. I sent an email to Finance and the lady said I'm shouting. This morning my son still had his canvass with 2 courses. Is STADIO only good with advertising and student recruitment? Can the students also be supported!!!???
1 reviews | Active since Feb 2026
Stadio not worth it
Worst experience yet. No student support. Numerous emails sent and just get ignored. Been more than a week and my son who is CL does not have a class schedule. Seems like left hand does not know what the right hand is doing. Nobody seems to be capable of assisting him. Nobody there who wants to think outside of the box. Not worth it. With all the marketing they are doing at beginning of the year they need to expect much better. Marketing team the only ones doing their jobs right
1 reviews | Active since Feb 2026
Stadio not worth it
Worst experience yet. No student support. Numerous emails sent and just get ignored. Been more than a week and my son who is CL does not have a class schedule. Seems like left hand does not know what the right hand is doing. Nobody seems to be capable of assisting him. Nobody there who wants to think outside of the box. Not worth it. With all the marketing they are doing at beginning of the year they need to expect much better. Marketing team the only ones doing their jobs right