Work not done properly

Z1 compact was sent in for assessment to SSS Cellular, and it was determined that water got in to the phone , but it was through a port that I do not open. I wanted to find out the process followed, and see if that was what was the correct process as per Sony. I have asked for the process taken in determining their conclusion, but have not had anything back from them yet.<br> I called the Repair centre to find out who to take this up with, they said Sony Mobile. I contacted Sony mobile, they said I should take it up with the repair centre.<br> i have been pushed from pillar to post, and am getting tired of this. <br> it is not due to negligence, that water got into the phone, but i am convinced that there is an issue with the seals. <br> <br>