JG
Jenean G
1 reviews | Active since Jul 2015
12 Jul 2015, 16:11
worst Spur in SA
Hi there we had the worst experience at Spur ever. Asked for Ice with wine never arrived. Asked for second coke never arrived. Asked for tomato sauce never arrived. Spur schnitzel was tough and not cooked properly crumbs fell off when cutting not thin fillet was never prepared correctly. When complaining to manager they seemed uninterested.
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Spur Steak Ranches's replyOfficial
13 Jul 2015, 12:22Hello Jenean Gain,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals as well as service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals as well as service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply13 Jul 2015, 12:22
Official
Hello Jenean Gain,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals as well as service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals as well as service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care