1 reviews | Active since Nov 2015
Worst Spur Experience
Good Day<br> <br> Yesterday was Valentines and I decided to take my Girlfriend out for the day and cap the day off at Spur... I ordered a burger and she ordered the calamari and chips.. waited a bit for the meal but that was understandable as the store was full.. however the quality of what we received was not understandable. Lets start with the Bun, I've worked at a bakery and in a fast food store where burgers are sold, that bun was old. as soon as you try and pick the burger the bun started crumbling which is a sure sign of a old bun. <br> The Patty I had received was also the most bland patty I've experienced with spur (And I've eaten at many Spur locations)<br> <br> My girlfriends calamari was the most tasteless thing EVER... its like the calamari was put in flour and fried like that. There was no taste to it at all, not even squeezing the lemon over it could redeem it. <br> <br> Myself and my Girlfriend were so disappointed with the food after a couple bites we rather asked for a doggy bag, paid our bill (with a tip) and left <br> <br> This will be my last visit to Spur at Canal Walk, I'm sorry but its just not worth it. <br> <br> A response would be much appreciated.<br> <br>
Thank you for taking the time to share with us your Valentine's experience at Mexico Spur. We are really disappointed to read that the visit was not a happy one and assure you that old rolls and bland food is definitely not the Spur standard - as you well know, being a regular Spur visitor.
We will address your complaint with the owner/operator of this Spur and feedback will be provided to you shortly. Please accept our apologies for any frustration caused and we certainly hope that your Valentine's day ended successfully.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for taking the time to share with us your Valentine's experience at Mexico Spur. We are really disappointed to read that the visit was not a happy one and assure you that old rolls and bland food is definitely not the Spur standard - as you well know, being a regular Spur visitor.
We will address your complaint with the owner/operator of this Spur and feedback will be provided to you shortly. Please accept our apologies for any frustration caused and we certainly hope that your Valentine's day ended successfully.
Kind regards
Bev Cornwell
Customer Care Manager
