MP
Melissa P

1 reviews | Active since Aug 2016

29 Aug 2016, 22:01

Worst spur ever

<p>We have come to Spur in Gordon's Bay to have an enjoyable moment as a family. Yet we have had the worst experience ever. After a 12 hour work day my husband decided to take me and my beautiful daughter out to the Gordon's Bay Spur for a quick meal. My daughter has just turned 2 and obviously the idea of Spur would be great. Generally happy people and play area. This is the worst experience ever. We have been waiting an hour and a half for our food. No refill option. And I ate alone... we have now been in Spur for 2 hours.... completely unnecessary to wait for this bad service and below average food.</p>

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply30 Aug 2016, 12:13
Official

We apologise to you and your family for the experience you say you had at Sunset Bay Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly.

Thank you for taking the time to let us know and giving us the opportunity to address your concerns.

Kind regards

Nicole Lewis

Customer Care