1 reviews | Active since Jan 2014
Worst Spur EVER!!
I attended a kiddies party where my daughter was invited. Sat a while before service was provided. I eventually put my order through with the waiter. having to wait a while for my bottomless coffee. I ordered my breakfast at the same time as the coffee. I cant even remember the waiters name!! My food had finally arrived: HARD EGGS, COLD MACON and toast a few minutes later. Yes the manager came around to our table to see if everything was on top form and we had informed that it was and reason therefore. She then pulls me aside and and informs me that we didn't actually wait long!! You don't do that, I have been in that managerial position before and she does not deserve her title! No matter what the customer is always right!! waiting fore refills on coffee's. Overall it was just PATHETIC!! will NEVER put my foot back in that SPUR or even recommend it to anyone!
Thank you for sharing your frustration with us! We are concerned to read of the slow service, unsatisfactory meals and the manner in which you were addressed when voicing your complaint.
Please allow us to address your concerns with the owner/operator so that it can be internally investigate and correct action taken. Once completed, we will be in touch with you to offer feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your frustration with us! We are concerned to read of the slow service, unsatisfactory meals and the manner in which you were addressed when voicing your complaint.
Please allow us to address your concerns with the owner/operator so that it can be internally investigate and correct action taken. Once completed, we will be in touch with you to offer feedback.
Kind regards
Bev Cornwell
Customer Care Manager
