1 reviews | Active since Oct 2012
Worst services in history
i have had some bad previous experiences by other restaurant outlets but last night was the ultimate and most disgusting experience ever.<br> <br> we were a group of 6 friends and going to a spur we expect the food to take a while for a big order, but after waiting 45mins i made the manager aware that we have been waiting long, nothing was done and only after an hour the food arrived in which half the order was incorrect, the meat was over done and burnt.\my brother ordered the veg he was done with his steak and then only the veg arrived\". It took another 20mins for the incorrect order to arrive by then we were fed and and it was getting late and we had to leave.<br> we placed our order at 7:30 my food only arrived at 9pm<br> <br> the manager was made aware and know which group it is"
Thank you for letting us know about your unsatisfactory experience! We are concerned to read of how slow the service was and assure you that it will be addressed as a matter of urgency.
We are going to give you a call as we have two Spur Steak Ranches in Claremont and once we know which one you visited, we can then take action.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for letting us know about your unsatisfactory experience! We are concerned to read of how slow the service was and assure you that it will be addressed as a matter of urgency.
We are going to give you a call as we have two Spur Steak Ranches in Claremont and once we know which one you visited, we can then take action.
Kind regards
Bev Cornwell
Customer Care Manager