Worst service ever

Worst service ever. Last week, I ordered a meal on Mr D, from burning spear brandwag. There was no option to choose onion rings or chips or whatsoever on Mr D and they still sent me chips and onion rings. Last night (04/10/2019) I ordered from falcon lake and they sent no onion rings or chips. They were so prepared to answer me when I called telling me that it's because I did not select an option for sides, I told them, that option is not there. They are the worst. I also don't know why the option is not there on Mr D but it's just not.