Worst Service ever

If I could give 0 stars I would! I visited the Spur in Parow Center on Saturday December 30th with my family. The restaurant wasn't that busy, but the service was slow and the worst I have ever experienced! Waited about 10min before someone came to take the drinks order, and then we ordered two meals with the drinks, it took normal time to arrive but just after we ordered the rest of the meals as we were 6 people in total. We waited approximately 30+ minutes for the food to finally arrived, when we called the female manager on duty she had an attitude and told us that we ordered the food late. The worst of all one of the meals that was a half chicken, was old chicken used. The service is bad. We went to Spur in Tygervalley before Christmas and there was a rush, but there is a huge difference in food and quality of service. My parents who were with me told me that they would never come to visit this Spur again.