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Malika M

1 reviews | Active since Jun 2013

25 Dec 2015, 22:50

Worst Service EVER!!!

The most disappointing visit to spur EVER!!!! We seated and waiting FOREVER. Then finally someone comes and says 'I will be seeing to you today' and disappears. We then call someone and she says 'oh well then I guess I will help' (bad attitude) she takes our order with so much irritation. We tell her we going to order food and desert later and she says that's fine. After like forever she brings our order AND ITS HALF OUR ORDER. We tell her and she walks away with visible irritation. We tell her we would like to order desert and she says 'that won't happen as the kitchen is closed' could she not tell us this when we said she going to order desert and its only been 20 minutes. She brings my coffee with NO saucer, NO s**** and NO sugar. What makes it worse is we brought guest from overseas and they had a terrible time. So thanks alot for spoiling the Christmas mood. Horrible horrible horrible.

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply29 Dec 2015, 10:10
Official
Hello Charmed21,

Thank you for taking the time to alert us to your experience at Silver Dollar Spur. Please be assured that we will communicate your disappointment with the owner/operator of this Spur so that internal action can be taken and feedback provided to you as quickly as possible.

We apologise for any inconvenience caused on the day and hope that your festive season has been a happy one.

Kind regards
Bev Cornwell
Customer Care Manager