Worst restaurant ever

We wanted to sit and have a relaxing Sunday dessert outside but the music was so loud we couldn't even hear each other, the pepermintcrisp tart that was on the menu they didn't even have, the ****tails we ordered was so sticky and uncomfortable because our hands were sticky and red after drinking it , the staff was not much helpful and even when we hinted that we wanted to see the manager there was no sign off any manager to ask what the problem was...the malva pudding on the other hand was not even worth the money spent...this is unacceptable!!! Never to say the least this is not the first bad experience with red falcon spur Malelane the previous time we were there I found a human hair in my food and showed it to te staff...complained...even wrote a bad review and until today no apologies or nothing....I should report them to the health department...this is ridiculous!!!!