gR
gill R
1 reviews | Active since Feb 2013
07 Dec 2015, 10:46
WORST FAMILY BREAKFAST EXPERIENCE EVER!!!
My family and I booked a table for 3 at Apache in Cape Town CBD on 07/12/2015 @ 07:25. Our experience from start till finish was very unpleasant. We waited for more than 15 minutes for a waiter to attend to us, her name was Lilian. Then after receiving the menu, we waited another 15 minutes to order. We ordered from the breakfast menu. Not to mention the waiting time for our meal,\which came in drips and drabs". My mom received split coffee and by the time my Mom received her toast her breakfast was ice cold. My sister order Ceylon tea"
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Spur Steak Ranches's replyOfficial
08 Dec 2015, 12:22Hello gill17,
We apologise to you and your family for the experience you say you had at Apache Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you and your family for the experience you say you had at Apache Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply08 Dec 2015, 12:22
Official
Hello gill17,
We apologise to you and your family for the experience you say you had at Apache Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care
We apologise to you and your family for the experience you say you had at Apache Spur. We can assure you that your feedback will be shared with the owner/operator and management team so that cognisance can be taken of your comment. Please be assured that feedback will be shared with you shortly. Thank you for taking the time to let us know and giving us the opportunity to address your concerns.
Kind regards
Nicole Lewis
Customer Care