WORST ESTABLISHMENT

If it was possible to give a 0 star that would have better suited for the Malibu Bay Spur .I am a staunch supporter of Spur franchises and my Kids want nothing but that ,more especially their play areas and ribs. Now on the 9th of March we were in Durban for a holiday decided to visit their spur. The lady serving us was great (Bongiwe W) . Took our orders and upon her return we realized that the orange juice Sir Fruit brand was submerged in water ,the orange pulp was floating ,the juice was tasteless ,we immediately stopped on the first sip. The manager came to check on us and we told him about the issue ,he said he will inquire ,came back and said that's how the juice is maybe due to seasons .My husband drinks nothing but Juice especially that particular brand so we were offered a different flavor .The juice came back the same but even though it's fruit ****tail .We let it slide and now our breakfast arrived and I had order Roasted chicken mayo sandwich Yoooo the worst mistake of my life ,I took the first bite and could already tell that the chicken was off .I was tired of complaining so we got a takeaway and left. Upon arriving at the hotel in a few minutes ,my stomach was hurting so bad and you could smell the spoilt sandwich from afar ,I ditched it in the bin .To be honest there was no point in complaining to the manager multiple times as I felt that the issue was just bigger than them. All the Spur i have been to in almost the whole country their standards are better some more than others ,especially the Nina Park, Wonderboom, Tzaneen and Phalaborwa to name a few have lived up to their standard but this one in Particular cuts corners .. Malibu Bay Spur was simply the worst and almost ruined our vacation. Head office please do regular quality checks and surprise visits to such establishments before they ruin your reputation.