1 reviews | Active since Apr 2014
worst dinner ever because am black
Am so ****ed of right now I can't begin to explain it. Worst night ever. We were undecided about what to have for dinner until my partner settled for spur. We walked in looking forward to having a nice evening for two. The lady at the door was amazing, she gave us the biggest smile ever and walked us to our table. She advised us that she will get someone to serve us. The guy came didn't even introduce himself. He brought one underplate mat and when asked where the other one was he rudely responded by saying they r being washed will bring it once they are done. He took our drinks order and uninterestingly said they have a ribs special which we immediately declined. We placed an order and after a long wait we got cold food and the chips looked sickly, am not going to mention the burnt onion rings which were not appetising at all. The butternut was cold as he'll and had no sugar. The cream spinach was short of the cream. I really love spur but after tonight no more. I called one of the manager Innocent to help and I wish I was served by him in the 1st place I would be writing a compliment right now instead of a complaint. The other table with Indian people had the best looking plates.
Thank you for sharing your visit to Minnetonka Spur with us. At the outset, please allow us to assure you that none of this happened because you are black - all customers are welcome at Spur.
Cold meals and burnt food are definitely not acceptable and your complaint will be brought to the attention of the owner/operator for internal investigation and feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your visit to Minnetonka Spur with us. At the outset, please allow us to assure you that none of this happened because you are black - all customers are welcome at Spur.
Cold meals and burnt food are definitely not acceptable and your complaint will be brought to the attention of the owner/operator for internal investigation and feedback.
Kind regards
Bev Cornwell
Customer Care Manager
