LJ
Lucinda J
1 reviews | Active since Mar 2010
27 Jul 2015, 10:11
Worst burger i had
Saturday my boyfriend and I popped in at Spur for a quick lunch. I had the bacon cheese and avo burger and he had a cheese burger. The bun of the burger was so stale and falling apart, the pattie was over cooked and tasted like biltong. Even though I had so many other toppings on my burger is was terribly dry even after adding sauce. My boyfriend had the same problem. The chips and onion rings were great.
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Spur Steak Ranches's replyOfficial
27 Jul 2015, 10:48Hello Misslo,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply27 Jul 2015, 10:48
Official
Hello Misslo,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care