MG
Mariaan G

1 reviews | Active since Oct 2013

29 Jun 2015, 10:51

WORSE SERVICE EVER!!!

On Saturday Morning (27/06/2015) my friend and I went to red rock spur to have some breakfast. a waiter came to take our order. we ordered two unreal breakfasts and 1 should have pork sausages with. the drinks came and we still waited a long time for our breakfast. finally it came and the breakfast was wrong. he brought us 2 unreal breakfasts and both had chicken livers with! we told him it was wrong and he again asked us what we ordered. by then we noticed he just scribbles in his book so can he even read and write?? that is why he is probably trying to memorise everything and he even gets that wrong. we waited and waited and waited and yay it finally came again. my friend took a bite of her pork sausages and it is cold!! we took both our breakfasts, put everything in one plate, ask for a doggy bag and left. we even gave the waiter a tip for that pathetic service. and the worse of all was - Saturday morning was not even busy so you can't even use that excuse.<br> <br> this spur is ridiculous and I will never ever come back again. I would have understand if we had a huge order and the spur was full but if this keeps going on you might as well close the doors! <br> <br> Kind Regards

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply30 Jun 2015, 11:44
Official
Hello mari12,

Thank you for taking the time to share your visit to Red Rock Spur with us. We are alarmed to read of this situation and assure you that we will investigate this incident to ascertain what happened.

We apologise to you and your friend for any discomfort this might have caused during your visit.

Kind regards
Nicole Lewis
Customer Care