Won't give an inch

Eagle ridge spur in fig tree walmer park. After waiting to be seated for 15mins we tried to place an order. We were not allowed to swop out chips for mushrooms... for goodness sake it's been done for us before... double standards! The manager was rather rude and also refused to help us as well. Based on principle we walked out. Can't believe such a big franchise doesn't care to compromise... remember it's the little people that help the world go round!