MvdW
Marietjie van der Westhuizen
1 reviews | Active since Jan 2016
07 Jan 2016, 12:04
Will not go back to this branch
We went out for supper at this branch. We ordered our drinks and my daughter got a red g****tiser instead of a white one. My husband ordered a cream sherry and got a cream soda. He had to send it back. We then all ordered buffalo wings and when we received it it was ice cold. We had to eat it like that because no one ever came to ask us once if everything was okay. Our waiter Justin was also just never anywhere to be found. We will not be going back to this branch.
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Replies (1)Spur Steak Ranches's replyOfficial
11 Jan 2016, 12:02Hello Marietjie61,
Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.
Please accept our apologies for any inconvenience this may have caused.
Kind regards
Nicole Lewis
Customer Care
Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.
Please accept our apologies for any inconvenience this may have caused.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply11 Jan 2016, 12:02
Official
Hello Marietjie61,
Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.
Please accept our apologies for any inconvenience this may have caused.
Kind regards
Nicole Lewis
Customer Care
Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.
Please accept our apologies for any inconvenience this may have caused.
Kind regards
Nicole Lewis
Customer Care
