What went wrong?

I havent been at the spur in waterfront for a while, so i was very suprised to go back there with the service i did recieve, it was very dissapointing<br> sat outside for 15 minutes with nobody coming to take an order, we had to find a waitress inside (please bear in mind that this was approx 1pm on a thursday so the place wasnt that busy)<br> Eventually we got someone to come and take our order, when this did happen, the food came with no garnishing and the steak was really nice but so cold.. i didnt want to send it back because i went there on a lunch date and had to be back at the office at a certain time<br> this was just suprsiing as this is spur in the waterfront, normally being waterfront and the diverse people that it attracts i would think the service would be up to an excellent standard<br>