JL
James L

1 reviews | Active since Mar 2009

16 Mar 2015, 07:18

Well looked after

Unfortunately I cannot remember the name of my waiter or the manager that helped me which is annoying as I would like them to recieve the credit for the service I recieved. 1) I ordered a burger with cheese sauce. It cannot have taken more than 10 minutes to recieve it! The Hunters Gold was also ice cold. Then the burger was as close to perfect as I have ever had in a Spur and the cheese sauce was the best I have had in years of eating at spurs around the country. Further than that, I had forgotten my spur card at home (350km away) and the manager that assisted me firstly wanted to give me a new card and explained how to transfer points over, then my wife sent me my number and they accrued the points for me.<br> Overall, my expierince at this Spur was probably the best in a long time. <br> Once again it is a shame that the manager and waiter won't recieve the credit for this due to me losing the paper I wrote their names on.<br> Lastly, I had misplaced my reciept and needed it for business purposes. When I went back on Tuesday to ask for a copy, the manageress helping me was patient and helpful, not top mention downright cheerful, looking up a copy for me. Fantastic service all round!

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply16 Mar 2015, 11:05
Official
Hello jimmyliv,

We are delighted to read that you had a fantastic time Augusta spur and that the food, drinks and service was above your expectations. Your feedback will certainly be shared with the store so that the relevant people can be acknowledged and be motivated to continue providing excellent service.

Kind regards
Customer care