We will never eat at the Spur again

My husband and I went to eat out again at Spur Empangeni Monday 15 June 2015. For the past 3 times in the past 3 months that we went to eat there we have definitely noticed a decline in service and quality. Portions are much smaller, service has become very slow and lack of professionalism. As we love Spurs food we persevered but last Monday was the final straw. We also went a little bit earlier hoping that service would be faster and better. Anyway no luck once again - service slow, we ordered 2 burgers and a pepper sauce, the burgers came without the sauce and we had to ask for the sauce again. Portions was very small again. No onion rings was served, no excuse given and when I asked about the Onion rings we were told that they are still busy cutting it in the kitchen, no sorry, nothing. We then ordered a waffle and was told there is no Waffle mix. My husband then ordered a black Irish coffee without cream and it came with milk already in it. Time has come that we must name and shame the Companies that gives us bad service and let the rest of South Africa know.